Change your cruise plans as you need up to 48 hours prior to your cruise.
Valid on all cruises booked through May 31, 2021 AND departs on or before September 30, 2022
What is Total CruiseFlex?
If your booking date and cruise date matches the above information, MSC Cruises USA allows you to change your cruise up to 48 hours prior to departure by 5pm EST. You can move your money to another cruise that sails on or before Sept. 30, 2022 (any ship, any sail date).
How do I know if my cruise qualifies for Total CruiseFlex?
If your cruise booking is made through May 31, 2021 AND your cruise departure date is through September 30, 2022 then you qualify!
How do I participate in Total CruiseFlex?
If you would like to change your cruise plans, you MUST call our Contact Center and advise them you would like to take advantage of Total CruiseFlex (you must call 48 hours prior to your cruise by 5pm EST).
If you booked directly with MSC Cruises: please call our Contact Center at 877-665-4655 and we will work with you to take the money currently placed on your original booking and apply the funds to a new cruise of your choice that sails on or before September 30, 2022 (any ship, any sail date).
If you booked through a travel advisor: please contact your travel advisor so they can work with MSC Cruises to get your cruise changes applied